News Details



General News and Information
1/28/2019

Help Desk Feature Upgrade

Help Desk programs are a very useful tool for any IT support business.  There are dozens of help desk applications available, and many have a feature that takes incoming email and creates a new help desk ticket.

In support of our client Visual Net Media, E-Novative just completed a feature addition to their Help Desk product used by their clients online.

This feature allows customers to create a new help desk ticket by simply sending an email to the help desk. The program captures the email content and creates a new help desk ticket for the support team to respond to.

Find out how E-Novative can help make your business run like magic. Contact Avram Grossman at E-Novative.com



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